Frequently asked questions
Can’t find your answer? Email support@tripeye.app.
What is TripEye?
TripEye is an Android app for delivery drivers. It reads each Spark Driver offer on your screen and shows what it really pays per hour after your car costs and the drive to pickup, then grades it Great, Good or Bad against your own hourly goal.
Is TripEye free?
Yes. Offer grades, your $/h, your map, insights, exports and the estimated pickup distance are free. TripEye Pro adds the measured road distance to pickup and the live community map for the past hour. You can also earn free months of Pro by inviting drivers.
Which delivery apps does TripEye work with?
Today TripEye reads Spark Driver in Canada. United States support is next. In the app you can tell us which other apps you drive for, such as DoorDash, Uber Eats, Uber rides, Instacart, Grubhub or SkipTheDishes, and we build for the most requested ones first.
How does TripEye calculate my hourly pay?
$/h = (pay − car cost) ÷ total time × 60. Car cost is the trip distance plus the drive to pickup, times your cost per km or mile. Total time is the trip time Spark lists, plus the drive to pickup, plus your extra time per trip for parking and waiting. It is before tax.
Does TripEye accept offers for me?
Not unless you ask it to. By default TripEye only watches and grades offers; you decide. Optional Auto-accept takes one offer that fits the filters you set, then stops. If several fit at the same moment, it takes the one with the highest $/h. Stop it any time.
Is my data private?
Your offers, earnings and history stay on your phone. There is no sign-up: TripEye uses an anonymous account. Sharing with the community is off until you turn it on; then only offer details are shared, never your name, location or customers, and other drivers only see totals from several drivers. Turn sharing off and what you shared is deleted.
Why does TripEye need screen access?
Android’s accessibility permission lets TripEye read the offer card that Spark shows you, so it can grade it in a second. TripEye only reads the Spark Driver app, and you can turn screen access off at any time in Android settings.
Does TripEye need my location?
No, but it helps. With location on, TripEye can suggest your city and add the drive to the store to each offer. Your location is used on your phone and, for a measured route, sent once to work out the road distance. It is never saved.
What does “count the drive to pickup” mean?
Spark pays for the trip from the store, not for your drive to the store. TripEye adds that unpaid drive to the time and car cost of each offer, so a far-away offer doesn’t look better than it is. You can turn it off in your goal settings.
Do I lose my free months if I change phones?
No. TripEye keeps a private recovery key in Google’s encrypted Block Store, so a reinstall or a phone restored from your Google backup gets your account back, including your invite code and free months. Paid Pro follows your Google Play account.
Is TripEye available on iPhone?
Not yet. TripEye is on Android now, and the App Store version is coming soon.
Is TripEye made by Walmart?
No. TripEye is an independent app made by Tfozo Inc. It is not affiliated with or endorsed by Walmart or Spark Driver.
How do I delete my data?
Offers and settings live on your phone: delete them in Settings → Your data, or uninstall the app. Turn sharing off to delete what you shared. To delete anything else we hold, email privacy@tripeye.app. See the Delete your data page for details.
